Dariishad — Account & data deletion

English

Dariishad (the app listed on Google Play under this developer) lets you request deletion of your account and associated personal data.

How to request account deletion

1. Send an email to support@dariishad.com from the email address or phone number registered on your Dariishad account.
2. Use the subject line: Delete my Dariishad account and, in the body, include your registered phone number or username so we can verify your identity.
3. If your app version includes in-app account closure, you may also use Profile → Settings (or the account section shown in your app) and follow any "Delete account" or "Close account" option when available.

What we delete

After we confirm your request, we delete or anonymise, where applicable:

• Your user profile and account credentials (PIN / session data tied to the account)
• Device identifiers used for push notifications (FCM tokens linked to your account)
• In-app support chat content tied to your user ID
• Other personal data stored primarily for operating your account in the app

What we may keep (and why)

We may retain certain information where required by law or for legitimate business needs, for example:

• Transaction and billing records (e.g. wallet movements, recharge or purchase records) for a limited period for accounting, fraud prevention, and legal compliance.
• Aggregated or anonymised data that no longer identifies you.

Retention period

Personal data that we are allowed to retain for legal or financial reasons is typically kept for up to 90 days after account deletion, unless a longer period is required by applicable law. After that period, we delete or further anonymise the data.

Questions

For any question about this process, contact us at support@dariishad.com.

Somali

Dariishad wuxuu kuu ogolaanayaa inaad codsato in la tirtiro akoonkaaga iyo xogtaada shakhsiyeed ee la xidhiidha.

Sida loo codsado tirtirka akoonka

1. U dir email: support@dariishad.com adigoo isticmaalaya emailka ama lambarka telefoonka ee ku diiwaangashan akoonkaaga.
2. Cinwaanka email-ka: Tirtir akoonkayga Dariishad — qoraalka gudihiisa ku qor lambarkaaga ama username-kaaga si aan u xaqiijino inaad tahay milkiilaha akoonka.
3. Haddii app-kaagu leeyahay ikhtiyaar gudaha app-ka ah, waxaad sidoo kale isku dayi kartaa Profile → Settings oo raac tallaabooyinka "Delete account" haddii ay jiraan.

Waxa la tirtirayo

• Profile-kaaga iyo xogta gelitaanka (PIN / session)
• Astaamaha qalabka (push notification tokens) ee ku xiran akoonkaaga
• Wada sheekaysiga taageerada (support chat) ee ku xiran user ID-gaaga
• Xogta kale ee shakhsiyeed ee u adeegta hawlgalka akoonka app-ka

Waxa la hayn karo

• Diiwaannada lacag bixinta / wallet / iibsiga muddo xaddidan (sharciga, xisaabinta, ka hortagga khiyaanada).
• Xog isku darka ah ama aan aqoonsin marka la tirtiro aqoonsiga shakhsiga.

Mudda la haynayo

Xogta sharcigu u oggolaanayo in la hayo waxaa badanaa la haynayaa ilaa 90 maalmood kadib marka akoonka la tirtiro, haddii sharcigu u baahanayn muddo dheer.

Su'aalo: support@dariishad.com